Privacy Policy

At Caleta, your privacy matters to us. This page explains in detail how we collect, use, and protect your personal information when you use our products and services

Privacy Policy

Caleta Solutions

Policy statement was last updated 25/6/2025

Caleta Solutions (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the General Data Protection Regulation (GDPR) and applicable Irish and European laws.

Personal Data

Under the EU's General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How We Use Your Information

This privacy notice tells you how we, Caleta Solutions, collect and use your personal data for the purposes of responding to any queries you submit via our website.

When you send us a query, we may collect your name, address, phone number and email address. This allows us to process and respond to your enquiry in a timely and appropriate manner.

What are cookies?

Cookies are small text files stored on your device by a web browser (e.g. Internet Explorer) that hold information about your previous visits to our site. By using our site you consent to cookies being used in accordance with our policy. For more information on cookies, visit www.dataprotection.ie.

How we use cookies

Once you agree to cookie policy, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any information about you, it does not recognise or share your true identity other than the data you choose to share with us. You can manage cookies by choosing to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of our website. Also without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.

Why does Caleta need to collect and store personal data?

In order for us to respond to a query that you have put up on the website, we need to collect personal data for correspondence purposes. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes Caleta would contact you for additional consent.

Will Caleta share my personal data with anyone else?

We use the information we collect on the site to enhance your visit to our website. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an email to dataprotection@catelasolutions.com. We may pass your personal data onto those third-party service providers contracted to Caleta in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Caleta's procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will Caleta use the personal data it collects about me?

Caleta will process (collect, store and use) the information you provide in a manner compatible with the EU's General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Caleta is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on Caleta's business needs.

Under what circumstances will Caleta contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorised access or disclosure.

Can I find out the personal data that the organisation holds about me?

Caleta at your request, can confirm what information we hold about you and how it is processed. If Caleta does hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Caleta or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored
  • Details of your rights to correct, erase, restrict or object to such processing
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn't collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

Caleta accepts the following forms of ID when information on your personal data is requested: Passport, driving licence or birth certificate

Contact Details

Contact details of the Data Protection Officer / GDPR Owner:

Data Protection Administrator

Email: dataprotection@catelasolutions.com

Legal Statement

Welcome to www.caletasolutions.com Caleta and its affiliates provide their services to you subject to the following notices, terms, and conditions. In addition, when you use any Caleta service you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Caleta or its content suppliers and protected by Irish and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Caleta and protected by Irish and international copyright laws. All software used on this site is the property of Caleta. or its software suppliers and protected by Irish and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.

Trademark

Caleta and Caleta Solutions is a registered trademark of Caleta, in Ireland. Caleta graphics, logos, and service names are trademarks of Caleta trademarks may not be used in connection with any product or service that is not Caleta, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Caleta. All other trademarks not owned by Caleta. or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Caleta or its affiliates.

Use of Site

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Caleta and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Caleta believes that customer conduct violates applicable law or is harmful to the interests of Caleta and its affiliates.

Reviews and Comments

If you e-mail reviews, comments, or other content to us, you grant Caleta and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews, comments, or other content throughout the world in any media. You also grant Caleta and its affiliates and sub-licensees the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other content that you post on this site and that use of your reviews, comments, or other content by Caleta and its affiliates will not infringe upon or violate the rights of any third party

Risk of loss

All items purchased from Caleta are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Disclaimer

This site is provided by Caleta on an “as is” basis. Caleta makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, Caleta disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Caleta will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Applicable law

This site is created and controlled by Caleta in Ireland. As such, the laws of Ireland will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.